Hair Extension FAQs
Stepping out every day with salon-perfect hair is not just for A-listers and supermodels. Whether you're looking to add luxurious volume, instant length, or conceal fine or thinning hair, our natural extensions offer a versatile and indulgent option. From full extensions to targeted enhancements for specific areas, our expert stylists will guide you through the entire process, ensuring you leave with a beautifully natural, luxurious look.
Our comprehensive aftercare ensures your natural hair extensions remain stunning for longer than others, which often need replacing more frequently. Unlike synthetic extensions, our high-quality human hair extensions can be styled with heat—curled or straightened—to suit your personal style.
So, whether you’re dreaming of long, bouncy waves, sleek waist-length locks, or a beautifully detailed ombré, treat yourself to the best. Book your extension treatment today and experience the luxury you deserve.
Do I Need a Consultation Before My Fitting?
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Yes! A consultation is required before we fit your extensions. This allows us to assess the health of your scalp and hair, check for any contraindications, and tailor the approach to help you achieve the best results. Consultations typically take around 15 minutes.
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Are There Any Additional or Hidden Charges?
For new clients, a free consultation is included to discuss your specific needs, the duration of your appointment, the cost of the hair, and any additional services such as a trim or a deep cleansing wash.
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How Long Do the Extensions Last?
Our hair extensions are designed to last approximately a year, depending on their condition. The hair remains in perfect condition after the initial fitting and each subsequent refit.
The reason clients often choose to replace their extensions is not because the hair itself has lost quality or shine, but because their natural hair changes over time. As your own hair grows, the extensions shift upward, and the colour may also change, especially at the roots. After some time, new hair is needed to maintain an exact colour match and achieve the desired length.
Clients who add significant length initially may be able to wear the same extensions for up to a year, while those adding a more subtle length may require new extensions sooner.
Do I Have to Have a Refit? Can I Take a Break and Refuse a Refit?
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No, you don’t have to have a refit if you prefer to take a break. Some clients enjoy having a break from extensions, either due to lifestyle changes or to reduce the cost of wearing extensions year-round. We can package your hair with labels to ensure it's easy to re-fit at a later date, with no commitment.
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However, please keep in mind that if you change your hair colour or get a dramatic haircut, it may not be possible to achieve the same look using the same hair. Over time, your own hair can change significantly in colour, so a refit may require new extensions for a better match.
Can You Refit Extensions From Another Salon?
We do not refit extensions that were fitted by another salon. However, we do offer a one-time removal service for extensions that were applied elsewhere, followed by hair treatments like Olaplex or Nanokeratin blow-drys to help nourish and repair your natural hair.